Project that aim to improve communication, and documentation.

Develop a 10-12 min PowerPoint presentation that covers all major areas of your project.

-Project: I am conducting my practicum hours with the Clinical Nursing Director at a county community health center. The project I am purposing is to help improve patient quality initiative. This project will aim to improve communication, and documentation.

Be sure to address:

– site / organization: Hubert Humphrey Health is a (clinic) servicing patients in South LA and surrounding communities.

– needs assessment results (or how you knew of the need for your project): Missed doctors’ appointments with inner city and elderly patients and poor patient satisfaction surveys.

– project topic: Providing transportation to local and elderly patients will decrease missed doctor appointments and improve patient satisfaction surveys.

– project goals: To improve quality by making sure patients get to and from scheduled appointments and improving patient satisfaction. Making sure that patients are making their regular doctor visits will also help patients keep up on their health with current treatments and preventative care.

– project outcome: Stakeholders (i.e. physicians, Medi-Cal, Medicare, patients, etc.) will continue to promote and utilize the transportation services provided for appointments at HHH and we will improve our patient satisfaction surveys.

How was your project received by stakeholders? Stakeholders have given positive feedback to the idea and implementation of the project. It has been discussed what transportation services we can use, what patients qualify for the service, and getting insurance to cover the cost of the transportation service to and from scheduled appointments (no out of pocket cost to patients).

If you implemented your project, how will it be sustained? If it is not sustainable, how will the one-time implementation make a difference? Through staff communication and collaborating with insurance carriers, and having reliable transportation services as a part of the program, etc. (Please elaborate from there)

If you did not implement your project, how did you perform a hand-off for the next steps? This project has been taken over and ran by the quality improvement team. They will make sure that are contacts are made (with insurance and transportation companies), the database is updated to arrange for the services, and that nurses and other staff apart of the patients care are able to schedule rides for qualified patients. Patients are also able to request transportation services through Health Net, L.A. Care. (Please elaborate on the importance of a QI team, etc.)

Ultimately, what did you learn from this project? The importance of patient satisfaction, servant leadership, teamwork, and the facilities organizational culture. (Please elaborate)

Include an additional slide for References at the end.

Refer to the Class Resources for additional guidance on recording your presentation with Loom.

Submit only a Word Document with the link to your video.

While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Please use this Rubric

Site/organization: 3.6 points

site/organization includes substantial relevant supporting details.

Needs Assessment Results: 3.6 points

needs assessment results includes substantial relevant supporting details.

Project Topic: 4.8 points

the project topic includes substantial relevant supporting details.

Project Goals: 4.8 points

the project goals includes substantial relevant supporting details.

Project Outcome: 4.8 points

the project outcome or anticipated outcome includes substantial relevant supporting details.

Stakeholders: 4.8 points

inclusion of how the project was received by stakeholders includes substantial relevant supporting details.

Project Sustainability or Hand-off for Next Steps: 4.8 points

inclusion of project sustainability or hand-off for next steps include substantial relevant supporting details.

Reflection on Project: 4.8 points

Presentation and voice over’s inclusion of what was learned from the project includes substantial relevant supporting details.

Criteria Description: 6 points
Content is written clearly and concisely. Ideas universally progress and relate to each other. The project includes motivating questions and advanced organizers. The project gives the audience a clear sense of the main idea.

Layout: 6 points

The layout is visually pleasing and contributes to the overall message with appropriate use of headings, subheadings, and white space. Text is appropriate in length for the target audience and to the point. The background and colors enhance the readability of the text.